ICICI Bank
CREDIT CARD

My name is Manoj. I have 2 ICICI Bank Credit Cards. Due to financial problems i was not able to pay the total outstanding. Some one from the recovery department called me and were ready to do a settlement. The name of the agency is Vaishnavi Associates. The recovery guys name is Ritesh. He told me they will give me a settlement letter after i have paid Rs 40, 000 for both the cards. They kept collecting the amount from me. One day I got a call from another agency and they asked me for the payment. I told them I was dealing with Ritesh from Vaishnavi Associates. The agency guys informed me I was cheated as the amount taken from me was not towards settlement. They told me get the settlement letter first and then pay the remaining amount. I decided to do the same. I paid Rs 28, 000 and asked those guys that i will only give the remaining amount when i get the settlement letter. The guys started fighting with me his name is Amol and told me I will have to pay the amount first. Then a new guy becomes the mediator Mr Ibrahim and promises me that as soon as i pay the amount i will get the letter. I paid the remaining amount. As soon as the cheque was cleared i called the Mr Ibrahim back. He told me that Amol has the letter and he was suppose to send a boy to deliver it to me. I called Amol and he told me he has destroyed the settlement letter because i had a fight with him. I spoke to Mr Ibrahim and he assured me he will get the letter for me. Now when i call Mr Ibrahim or Amol they don't answer my call. Now new recovery guys have started coming. I am getting legal notices from the bank. I have the payments slips of Rs 40, 000 were given to me. I don’t understand why does ICICI Bank hire such guys. I am not a cheat. I have always paid my dues on time. I have paid more then my credit limit. I have paid the amount which was told to me by the recovery agency. Is this a way to fool a customer. Please help me.

Company: ICICI Bank
Country: India

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