ICICI Bank
Wrong charging on the credit card

Dear Sir,

Inspite of complaining to you thrice from October I have not heard any thing from your forum.

I am being harsed by the ICICI Bank by repeated letters, phone calls etc.

Please go through the attached copy of the letter to ICICI Bank.

Please take necessary action.

M.S.Swaminathn

COPY OF THE COMPLAINT LODGED WITH ICICI BANK

From

30th October

M.S. Swaminathan

1712, 17th Cross Road,

Vijayanagar,

Bangalore 560040

Phone: 9844143055

To.

ICICI Bank

Charge Back Department.

Fax 02266466683

Card No. Gold Card No.– 4477474013556015 – M.S. Swaminathan

Platinum Card No. 4629864241827007- M.S. Swaminathan

Add on Card No. 4629864241827106 – M.S. Subramanya.

All these cards may be blocked immediately

COMPLAINT No. SR84304803

Complaint: I have not done any transaction on 30th October but I have received a message from ICICI on 30-10 that I have made two transactions of Rs. 11460 each. In the message the card No. mentioned is 4477478011608100. Presently I do not hold any card having that number. But when I checked up with ICICI, they have informed me that my card no. shows two transactions each of Rs. 11460.

I have requested for blocking my card numbers mentioned above. The request no. is SR84304803. I would like the payment against the above two transactions to be cancelled and the same amount of Rs. 22920 charged to my account to be reversed. I would also like to know how this has happened as the card 4477478011608100 has been replaced by you by Platinum card no. 4629864241827007 and as such your system should not have allowed the transactions. I have not authorized any body other than ICICI for VISA bill payment 4477478011608100.

Kindly confirm action taken by you in this matter to my email swami_1233@rediffmail.com

Thanking you,

M.S. Swaminathan

THIS WAS FAXED FIRST ON 30/10 AND AGAIN ON 06/11

Company: ICICI Bank
Country: India

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