ICICI Bank
Bank's denial for credit of Rs 70000 in my account

Rs 70000 was transferred on line to a wrong account in August. When it was noticed that amount hasn't reached to the desired beneficiary, I approached Bank to take corrective action. Bank on my request & further verification, freeze the amount in the wrong beneficiary (Mr Gaurav Grover) account but refused to reverse the same until & unless written debit consent is received from wrong beneficiary.

On continuous follow-up, it emerges that the wrong beneficiary has not used his account since last many months and he has left country for an overseas assignment. It was our great efforts that we could locate him and contact him. We narrated the whole incident. He in the past has sent his consent for reversal of the said amount as this money doesn/t belong to him. But Bank still persists for written consent and even quoted Honorable Supreme Court judgement, which was al all not relevant in present scenerio.

Now Mr Grover has sent his written consent too stating that this amount doesn't belong to him and this amount can be credited to the account from where it has come to his account. ICICI Bank is still not crediting the amount to my account and still holding the money.

I feel it is great injustice & torture on the part of ICICI Bank.

I request to all concern to take up the matter with Bank to release the amount along with interest.

With Regards,

Anubha Gupta

Company: ICICI Bank
Country: India

  <     >