ICICI Bank
Cheque lost by Bank

Hi,

I deposit a cheque in ICICI Bank Safdarjung Branch Delhi on 17th November with my one of my collegue. His cheque is credited to his account but my check was lost by Bank.

After visting to the same branch they said that I need to contact with customer care for this.

Let me explain you the scenerio :- Me and my friend visited branch and deposit a cheque after filling slip.

We went to the Bank employee to take his signature but he denied that "we are not giving signature for any cheques in this branch, you have to go with the stamp only on the acknowledgement slip"

I have that slip and Cheque number, I have scanned copy of both acknowledgement slip if required.

I am trying to make regular contact but no result found. I am attaching follow up mail with the bank...

Follow up mail and scanned proofs attached:-

Requesting you to please update the status...

Thanks & Regards

Tarun

& On Tue, 10/3/09, tarun saahil wrote:

From: tarun saahil

Subject: Fw: RE:'ICICICARE=032-299-801' Confirmation and Proof

To: "Customer Care"

Date: Tuesday, 10 March, 8:41 PM

Hi,

Kindly Confirm the status...

Thanks & Regards

Tarun

& On Tue, 10/3/09, tarun saahil wrote:

From: tarun saahil

Subject: RE:'ICICICARE=032-299-801' Confirmation and Proof

To: "Customer Care"

Date: Tuesday, 10 March, 5:34 PM

Hi,

Apologizing for the delay from my side...

As required please find the attached acknowledgemnt copy for the same

Please feel free to contact any time...

Thanks & Regards

Tarun

919250318946

919888655665

& On Sat, 27/12/08, Customer Care wrote:

From: Customer Care

Subject: RE:'ICICICARE=032-299-801' Confirmation and Proof

To: "tarun saahil"

Date: Saturday, 27 December, 6:21 PM

Dear Mr. Tarun,

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

As per our records cheque number 425637 has not been received at our end to be credited to your account.

Sincerely,

B Angelina- Emails DP-Hyd

Customer Service Officer

ICICI Bank Limited

ICICI Bank now offers 10.5% p.a. for fixed deposits. Choose from tenures of 390 days, 590 days and 890 days. Please contact any ICICI Bank branch.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

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&--Original Message&--

From: tarun saahil (tarun_saahil@yahoo.co.in)

Date: Saturday, December 27 03:58 PM

To: customercare@icicibank.com (customercare@icicibank.com)

Subject: Confirmation and Proof

Hi,

Please find the proof required by ICICI Bank Customer care as attached file.

This is scanned copy of ORIGINAL issued check to me by my employers...

SR 87556166. This is the Service request raised oN the same...

Check was Deposited to ICICI BANK Safdarjung Branch DELHI.When tried to get signature of associate at Branch, your associate denied to sign and said just directly drop the check and only stamp will be sufficient on the slip...

Please do the needful ASAP .Because my Check was deposited on 17th November.

92503-18946, Please contact on this no. for communication...

Thanks & Regards

Tarun

Company: ICICI Bank
Country: India

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