ICICI Bank
Reverting back of money to the account

I am a customer of ICICI bank. I tried to withdraw Rs. 2500 from SBI atm with my ICICI debit card. Transaction was not processed but the amount got debited from my ICICI savings a/c. Date of transaction was 5th of Apr '09. I registered a complaint with my bank for the same. Was told to wait for 8 working days. I contacted the bank back on 17th Apr '09 after the given time frame. Money was not yet credited to my a/c. ICICI told me to wait for another 8 working days as the request is with SBI. After this new time frame has passed I again contacted my bank and I was told to wait for 24 hours as they were going to initiate a CHARGEBACK and I'lll get my money within 24 hrs. Even after this my money wasnt credited back. I was told that again a request has been sent to SBI for the same. When I checked on 4th with my bank I was told that SBI has responded to credit back the amount on 7th of May '09. But by 8th May EOD also there was no credit. Again I had to raise a request and all the stuff for the same. Today on 12th of May I am told to wait for 12 more days...!! This is a sheer fun of RBI policies and the so said facilities customers are entitled to.

Company: ICICI Bank
Country: India

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