ICICI Bank
Misguide me and make fraud with me

I am using ICICI Bank Credit Card machine from last 1 year.

Last month I swap a card of a customer for Rs.19000/- and give him the product after successful transaction.

Next day a bank employee come to me and check the bill of customer and also check the ID proof of the customer

And he said every document is ok. After then I wait for 2-3days my payment is not transferred to my account. I contact the bank, but they said they can’t do anything about this and ask me to go to the Mall Road branch. At there no body listens about my problem.

Then I call customer care but they also not know why my payment is not transferred to my account. Then after 3-4 days another employee of ICICI Bank to my shop and ask for bill & documents. They also see the ID proof of customer. Then they said this customer is a fraud. I ask them what is wrong with the customer. The say we are not assured and we don’t know the reason. They again come to my shop and tell me if I give them a written letter pad signed by me then they transfer payment to my account with in 2-3 days. I give them signed letter pad. After 2-3 days I call them and said my payment is not transferred to my account. He says it will take 1 month to transfer payment to my account. After then I regularly call them. But nothing happens. After some days they give me the number of a senior employee of ICICI credit card department. I cal him and I am very much surprise after calling that person. His talking ways is so poor. He said that the customer make a fraud with their bank with my help and ask me not to call me again in this matter. After that day I am very much shocked by the service provide by bank. I also ask bank employees to tell the reason or give me in written that customer make a fraud with bank so that I can make a complaint against him. Without any reason how can I make a complaint against that customer.

I am very much surprise about poor quality of service provided to me in this case. If you can do anything in this case please call me. I also want to tell some thing very unusual about bank employees

Arvinder Singh

SHARP RADIO CORP

Chowk Farid, Kt Sher Singh

Amritsar

9888197532

Comtek_comtek@yahoo.co.in

If u required any proof for verification, all proof and recipts are available for any confirmation

Today 40 days gone. Bank do naothing in this issue and none of bank employee is trying to sought out this problem.

Company: ICICI Bank
Country: India

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