ICICI Bank
Credit card late payment charges

Dear Sir,

Today (13.06.09) is the date of maturity of my F.D Amt- Rs. 40000/- with your bank But when i go to Sector, 11 Panchkula Branch They have checked in the system and said that ther is lien mark on my F.D. account so the amount cant not be issued without clearing this lien mark.

On bahalf of this F.D i have got a credit card No&4477 4790 0605 7006 and i have done some shoppings on this credit card few months ago.

But when i contact to the customer care of the ICICI Bank credit card cell for my monthly credit card statement they said that the personnel information given by such as DOB And Mothers Name is not correct and they are unable to give me any information regarding the same.

Ist Of all Tell me how it can be possible that the credit card issued me against the FIXED Deposit having wrong personnel information but the information on the Fixed Deposit is right.

Any how i have send my date of birth proof scanned copy as per dissussion with the bank so as to make correction in my personnel information.

I dont Get the Hard copy of my F.D even after the two months of the date of depositing money. I had contacted many time to the Mohali Branch Phase, 7, But dont get any response But Thanks to Miss. Suparia She has given me F.D Account No. and on the behalf of which i have got a hard copy of my F.D. From sector, 11 Panchkula Branch.

Then I again contacted customer care for my monthly credit card statement but dont get any.

Taday I have contacted the customer care and tyey said there is an outstanding amount of Rs.-1832.07 is still due that why there is lien mark is showing on the fixed deposit amount.

Ijust want to know that why should i pay this amount as there was not my fault in the latepayments of the credit card i have paid Rs1650/- Immidietly after i received the statement.

When i not receive the statement and i cant contact to customer care as my details are wrong they how could i know about the Balance.

Now Again I am Requesting to Un mark The LIEN mark from my F.D ACCOUNT NO-005814084844 by today as i need this money very urgently and i am not able to pay the amount due in your Records Rs, -1832.07 As there was never my fault.

Please Justify my Fault (EXCEPT TO DEAL WITH ICICI Bank) then i will pay the Amont Due as per your System.

But according to me there is no amount Due. So please UNMARK the LIEN mark and issue me the Full payments.

please look in to the matter.

parveen kumar

Mob-09878661901

Company: ICICI Bank
Country: India

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