ICICI Bank
Payment for swiped amount not given

Sir/Madam

We had take a payment from a guest of Rs 110000 through credit card on 10 Jan 09 we did not get the said amount from Bank and were told its under verification and will be cleared after 120 days on 17 May 09 they have taken the money for the credit care holder in the same month the care holder has given also a written letter to clear the payment as he has made the payment to the bank. We did not receive the payment in may also so we called them again and wrote a letter as well but not proper response they now said its still under verification and the payment will be released on 17 Aug 09. We also sent the a notice but the did not take it.

Kindly help us on how to go about this now

Company: ICICI Bank
Country: India

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