ICICI Bank
Debit of amount wich is withdrawn

Hello,

I am Mohammad Ayaz Khan & am working as a Network Specialist with a french MNC here in gurgoan. On 10/08 I tried to use an SBI ATM (at Mirapur) in Allahbad, my hometown, to withdraw Rs. 8000 from my ICICI bank account No. 022501511538. But after entering all my information in ATM, I got to know that the machine is faulty & can not deliver any money, nor did the machine deliver any status recipt. But after about 20 minutes, when I was already went back home without being able to withdraw any money, I received an SMS from ICICI that a total of Rs. 8000 has been withdrawn from my account. I went back to the same ATM machine, but no one from the bank's side, not even a guard, nor was any notice or label that the machine is out of order. Like some other people, I again found the machine is not working. I then called up ICICI's helpline to register a complaint with registration # SR115329951.

Company: ICICI Bank
Country: India

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