ICICI Bank
Charges deducted without informing about the change in QAB

I have savings account in ICICI Bank, Brabourne Road Branch, Kolkata.

When I opened my savings account with ICICI Bank in my QAB was Rs.5000/- (Rupees Five Thousand Only). ICICI Bank never informed me about the increase in QAB from Rs.5000/- to Rs.10000/- (which I came to know only while calling to ICICI Bank Customer Care today).

Without informing me anything on this increase in QAB, they are deducting money for QAB Charges in every quarter from Oct.

When I called ICICI Bank Customer Care, they were reluctant to take my complaint that ICICI Bank never informed me about this change in QAB and also did not take my request of giving me back the amount deducted for QAB charges in every quarter since Oct.

I think ICICI Bank is doing fraud with their customers and unnecessarily harassing the customers on the fault for which ICICI Bank is only responsible.

I want to get all the money deducted from my ICICI Bank Account because of this QAB Charges as ICICI Bank never told me or informed me in any letter about this increase in QAB.

If required, I would produce proof of evidence about this and ready to take this matter to Consumer Court.

Company: ICICI Bank
Country: India

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