ICICI Bank
Unauthorized/Illegal/Malicious transaction
- 09-03-2009
- 273
To
ICICI Customer Care
Myself Venkatesh Sandrasekaran address here to report a malicious transaction inside the bank!
i have been traveling outside the country for a while and i really didn't check my account, as there is no transactions happening. i was really shocked to see a transaction on Aug 02, really strange even for a ICICI bank branch manager.
Date : 31/07
Description : 377041518554000
Transaction: DR INR 2, 15, 308.60
this is really strange and ridiculous. I keep calling ICICI customer support for the past 48 hrs and informed every time after waiting in queue for 20 mins or so "the system to verify account # is down, please try later"! from a human phone banking officer.
its not so easy to type in the account# & DOB every single time over the mobile terminal on a long distance call. this is really really painful, when trying to reach someone at-least to say "some thing wrong had happened"!
i could hardly believe this is happening with ICICI, and make me feel not to trust any private bank! the money in suspense is a huge to me and makes me so painful to see it disappeared from a technology abound banking system!
Company: ICICI Bank
Country: India