ICICI Bank
Surcharges while withdrawing from ATM's
- 01-24-2008
- 137
We are the 44 officers with GOI and we opened our salary account with ICICI Bank, Pune Branch.
While opening the acccounts the staff of ICICI told us that no surcharge will be levied on us while withdrawing money from ATM's of other bank through there club HP debit card but actually the charges were levied on us
On contacting the Customer Care we were told that our account has not been extended such facility and they are just 'sorry' for miscommunication.
Can you kindly guide us what to do in such situations as they are not honoring their commitment
Company: ICICI Bank
Country: India