ICICI Bank
Debit of amount from salary account

Hi,

My name is Rakesh Chhabra and I am working in Pune.

I was reviewing my mini statement last month and saw a debit of approx 8300 RS from my salary account. When I enquired about this debit, the bank has reverted that the collection department has deduced this amount because of outstanding of my credit card. The credit card number given in the statement was also not matching with the one I am having currently.

When I ask them as to how they can allow anybody to debit my salary account without my instruction or without informing me the response I got was that when you take a credit card from ICICI there is a clause that they have a right to debit amount in case of any outstanding from other relationship within the Bank.

I have sent mails to ICICI bank as well as collection department but there is no response on the details of the debit i.e. actual amount and the charges. Nobody picks up on the contact number provided and even no response even after sending so many reminder mails.

If this continues I have no other option apart from going to a consumer forum/court. Please advice what should be done in this case.

Regards

Rakesh Chhabra

Company: ICICI Bank
Country: India

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