ICICI Bank
Dispute Againgst Fake Transaction

I have been suffering from this ICICI Bank System, neither they are resolving my issue and their DSA has been calling me again and again and insisting me to pay for that amount which i haven't used.

Please see below for my concenr i sent as FAX/Email as per ICICI customer care so many times, but haven't get any solution as yet...

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To,

Manager

The ICICI Credit Card Division

Subject: Regarding raising dispute for transactions on my card, Complaint

Number: SR56579370

Dear Sir/Madam,

I have been issued ICICI VISA Card: 4076-5150-4937-0008 in 2007. On January

24, I was tried to made a transaction of Rs: 25450/- at APNA FANCY

JEWELLERS, New Delhi using this card, but unfortunately the Swipe machine

was not able to print a transaction receipt at that time and the merchant told

me that he will not claim this transaction because he is not having any proof,

but in my current statement generated on 18th February I can see that

ICICI bank has billed me that amount of 25450/-, which I not used. I also called

customer care and they gave me its TRANSACTION ID 723822 and Complaint

Number: SR56579370 and they told me to write a letter and fax to you at 022-

66466683, with my concern.

Hence here I am requesting you to please investigate this dispute and reverse

the amount of 25450 in my credit card account.

Regards,

Manoj Verma

Mobile. 9818676124

Address: RZ-99, Veer Nagar,

Sagar Pur West, New Delhi-110046

Complaint Number: SR56579370

Company: ICICI Bank
Country: India

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