ICICI Bank
PHONE BANKING!

I RECENTLY HAD A SALARY ACCOUNT OPENED.I HAD TO..COMPANY POLICY AND EVERSINCE I'M REGRETTING!

TO SAY THE CUSTOMER SERVICE IS BAD. IS BEING KIND... UR PHONE BANKING REPS ARE COMPLETELY ROBOTIC AND MANY ARE RUDE.

THE BANK WRONGLY CREDITED MY ACC WITH SOMEONE ELSE'S SALARY, WHICH I INFORMED THEM..AFTER THAT, I'M HAVING DIFFICULTY WITH MY PERSONAL TRANSACTIONS. THOUGH I HAVE FUNDS, I'M UNABLE TO WITHDRAW AT THE ATM, CITING INSUFFICIENT FUNDS. APPARENTLY, THE SALARY AMOUNT HAS BEEN BLOCKED..THATS FAIR, ITS NOT MINE TO SPEND, BUT WHY CANT I WITHDRAW CASH WHICH HAS BEEN CREDITED INTO MY ACCOUNT WHICH BELONGS TO ME??!!

CALLING CUSTOMER SERVICE IS A NIGHTMARE! HDFC BANK IS WAY WAY WAY BETTER!!!

Company: ICICI Bank
Country: India

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