ICICI Bank
Un-authorised access to your bank account

Dear Sir / Madam,

I ‘m Hema Singh holding an saving account as well as credit card holder of ICICI bank, I have my balance of 63, 323 RS in credit card I usually pay my credit card bill through IVR option i.e., I transfer my amount through saving account to credit card (reason: I work night shifts). As usual I have called up customer care today as on 5th June to pay my credit card amount but I came to know that I hold negative balance in my saving account i.e., -46, 000 figure this is because of credit card department such as I have not given any authorization to figure out my saving account. And I have not received any information from ICICI that my card is blocked permanently and temporary block of my saving account. With out any further notice how credit card respective can take this strong decision or action on my saving account without knowing to my knowledge.

I have loaded the complain in regards to this several times to customer care with the credit card dept and also I spoke with the in charge of my case as well as collection dept I have promised to repay them back with in 3 - 4 months but still there are no action taken for this.

If my salary account is blocked how I can repay them back ICICI credit card dept has to think about this, please some one helps me on this I belong to middle class category and my month as well as house runs with my salary.

Credit Card number: 4477 4780 8437 3004 Saving account A/C no: 000801542603

my number 9885819483

Regards,

Hema

Company: ICICI Bank
Country: India

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