ICICI Bank
Not resolving my problem, frezed account without any pri intimation
- 04-14-2011
- 58
I have been saying that i have never taken loan or any type of due relation with ICICI. Even my PAN card is registered in DTI. if you find any type of dues relation then please disclose . everytime i am going to ICICI they ask for te due relation which i never had with icici. put yourself in my shoe in feel the harrasment and tension i am feeling due to this . yesterday when i talked to my HR she told me settle it down as soon as possible . i dont undersatnd what to settle and what to clarify, i have told ICICI to show me the document which points me about the guilty . if i find myself guilty i will pay any amount . but if there is nothing why a common man is getting so trouble. I have my account in india's biggest bank SBI and PNB where i have submitted the same PAN card, i have Airtel and rellaince broadband connection which i have got by submitting the same PAN card . then it indictes that there is no significance that my PAN card or my birth date or anything mentioned in my identity proff is wrong. As per the 2nd reason that i may would have any dues with ICICI. i can say that i have never involve myself in such antisocial work. if ICICI bank really feels that i am guilty then i have right to get the information about the particular dues which your bank is pointing and which has lead to debit freeze. puting alligation is simple but proving is hard . i am in dilema i need to have salary account of ICICI for salary transaction. Being a private bank if you treat your customer in such a way that then are you sure i will allow any of my coleague, family member or myself to have any finacial or bank relation wit ICICI .word of mouth is the fastest mode of communciation, i am a masters in business administration . i undersatnd the basic of banking and wealth management, i undersatnd the KYC . but today i am really feeling why your reputation is not as such HDFC, SBI or HSBC. you need to have tyranspirancy in your system and provide satisfaction to your customer and allow them to experince your service . this will help you to be the top bank in india, otherwise i dont think i would ever allow myself to with ICICI, if my problem is not resolved as soon as possible. this is the fourth time i am sending you all the mail . and see you are still not able to find the reason why my account has got freezed up. this is directly a question on your quality srvice, qulaity means less complaint more positive feeedback from cutomer . i have never threted you all or made any scene in your bank beacuse i always give my client to serve me well and satisfies me with their service which i do same in my company,
thanks with regard,
Rahul kumar ..Account number :- 058101512690. mail id :- a.rahul.kumar@gmail.com
Company: ICICI Bank
Country: India
State: Maharashtra