ICICI Bank
Charges levied against zero balance

Dear sir/madam,

I dr shital p antapurkar, resident of aurangabad, had

a home loan in 03 and against this loan it was

almost a compulsion for me to open a saving account

with rs 5000 as minimum balance. I never had received

monthly/quarterly/annual statement of transaction on

regular basis. In all in these 3 to 4 years i only had

received 2 or 3 statments. And i was very surprised to

see that without any written concerned, information or

vouchers signed by me, how can bank withdraw money

from my account. Do the bank have any legal background

to do so. And if the bank have this right why a simple

note or call was not given to me before doing this.

Presently, according to the last statement (which is

3rd statement which i have received in last 3/4 year)

i have been charged with a negative balance of

rs.12000 (approx). My question is why the account was

not closed or decleared dead when the balance after

deduction came to zero, or why i was not inform with a

single correspondence or a call before doing all these

things, why it was not confirmed that whether the

customer is aware of all these happenings. The

statement shows certain amount in rs suffixed with

'Dr'. Now let me point out that who come a lay person

should know that Dr means debit and the word debit

means something is being deducted from account. This

is rediculus. And above all no one here in aurangabad

branch want to listen to coustomer.

Finally, i came to the conclusion that i do not want

to continue the icici bank service any more and had

choosen to close my saving account with immediate

effect.

My sincere request is to guide me in a proper way, thanking you.

Company: ICICI Bank
Country: India

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