ICICI Bank
Unusage of Credit card linked to SB Account
- 07-01-2008
- 63
HI
This is Suresh Babu Vutukuri. I apply for the ICICI bank credit card in the month of June when I was working in IBM, Bangalore. But till the time i had changed my room in Bangalore in the end of July 07 i didn't get any kind of response from the bank. From the month of October 07, i got a job offer in Satyam Computer Services and i had changed my place of residence to Chennai on 22nd Oct. When I joined in Satyam Computers I got an SB account in ICICI bank, Chennai as my salary account. The account number is 000101582121 and is maintaining at Chennai-Cenotaph Road branch.
Recently I noticed that amount of 14, 528.52 is debited from my account on 18/06 and now ICICI bank has blocked the amount of 38, 845.04. You can see those details below. The ICICI bank people are telling this amount is blocked for my ICICI credit card which was issued on 23/09.
Without my notice or my permission the bank people have linked my saving account to credit card. Even I made a call to ICICI customer care people and I shared my mobile number with them also. But I didn’t have any positive response from them and they are talking very rudely. Even now I can’t able to do any transaction with my SB account. They are telling that the card was delivered to the below address at which i was not residing in the month of September and i am totally unaware of to whom they had delivered the card and who used that card. The bank is making me responsible for the usage of the card by someone else. Also the kind of delay in responding to the query through customer care is costing me Rs. 38845.04 which was billed again and debited from my account.
When I asked them how my Chennai SB account is linked to Bangalore credit card..?? they are telling that bank has authority to do this without giving notice to customer. Right now i am in the position of not having any salary from two months and depending upon debts from others.
So in this regard, as a helpless customer from ICICI bank, I would request any one of you to please intervene in this matter and help me to sort out this problem.
Company: ICICI Bank
Country: India