ICICI Bank
ABSOLUTILY CHEATING

I shamnad fazil, I have applied for a credit card at your bank

My first application, verification was done and after that one of your banking officers says that the application was lost. After one month I have applied again for credit card as per the bank instructions. Again all verifications and enquiries were finished and I have received a final call from the department saying that, this is the final call and the card will get approved. I did not get any kind of conformation. I called customer care number that officer says my office address missing or the office verifications not yet completed. What is this? These are the reasons telling to the customer?

Finally I sent a mail to ICICI Bank corporate office they started calling me from corporate office after wards one of the person called me from (0471-4499030, I bank) Trivandrum Branch on 11/07 8:00 PM and His Name is Mr. Ajoy and he is asking me regarding my application and many more documents, my Passport copy, Driving License copy PAN card copy Mobile bill copy. I told him I can give you the all documents then he told me that I will call you with in a minute but He did not call me then next day after noon I use to call him for hand over the documents and he told me that I spoke to credit card division and they will sent a executive to collect the documents now all the documents I am keep ready from the date and no more executives came and collect it, yesterday 14/07 at 2:30 PM I go to the bank I was standing out side and ring up above mentioned number more than 30 minutes nobody attend my calls and today 15/07 morning 11:30 AM again I called Mr. Ajoy after that only he sent a executive to collect the documents. You are always using that words we will revert you with in 3 working days but now 5 days take to collect my documents then how you can tell that? Kindly please tell me that when it is possible to inform me the actual status of my credit card application.

I am not a person for kidding with ICICI Bank.

I am the account holder of the ICICI Bank, and I have insurance my vehicle with ICICI Lombard also last two years, and this is my credit card application number 2008165000155 and my restarted credit card application number is SR71376936.

I am the Credit card holder of HDFC Bank, with what basis they had given me the cards and they had given me a smart service and I am so satisfied with their service

Tell me to whom I want to approach to get a better service, to HDFC or ICICI BANK?

If this kind of service you are providing to your customers, you are not able to survive in this field.

Company: ICICI Bank
Country: India

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