ICICI Bank
Poor Pathetic and hopeless response with fraudulent methods

I have an existing ICICI bank account with their JP nagar Branch in Bangalore. The bank has deducted an amount of Rs 112 twice for a single statement availed by me. When the customer support was contacted they gave a false reason saying that the statement was taken twice. Subsequently i decided to close the account. After paying 281 rupees towards the same and handing over my ICICI cheque leaves and the ATM debit card i observed that the account has not been closed even after a month. At that time they acknowledged the closure with a acknowledgement receipt and assured me that the account would be closed in 2-3 weeks.

After lodging a complaint with customer support and through my netbanking support the customer support contacted me saying that 500 Rs more would be required towards the same. When questioned why wasnt this intimated when i visited the branch in person on 06/09/08 they reverted back saying that i would be required to co-ordinate with the JP Nagar Branch.

I have been harassed too long by this ICICI branch at 75/A, 100 FEET ROAD, 6TH PHASE, JP NAGAR, BANGALORE, 560 078.KARNATAKA.My patience has been really tested by this fraudulent bank

Company: ICICI Bank
Country: India

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