ICICI Bank, Credit Card and Banking
Auto debit from my savings account

ICICI Bank is such a cheat that despite making a full and final settlement towards Credit Card they have failed to issue me a settlement letter and when questioned they said that I need to give a security check of some charges to the amount of 2500 Rs as a proof and post that they will issue me a settlement letter and that it was just a security check and that the amount will not be withdrawn from my account. But this amount was withdrawn from my Citibank account. And they keep sending me statements despite numerous calls and e-mails to them. When I made the full and final settlement I also cut up my credit card and gave it back to the collection agent.

And now they have withdrawn a huge amount of over 26, 000 Rs from my savings bank account with ICICI under pretext of Credit Crad charges (Don't know what as I do not even have their Credit card). I am also trying to lodge a complaint against ICICI at the RBI website where there is an option of lodging complaints against bank, but the complaint form link does not seem to be working right now. Is there any way you can help here.

Regards,

Seema

Company: ICICI Bank, Credit Card and Banking
Country: India

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