ICICI BANK CREDIT CARD AND ICICI LOMBARD GENERAL INSURANCE CO. LTD
ISSUANCE OF FRAUD HEALTH POLICIES

I was issued Credit Card No. 4477468719972007 by ICICI Bank. On the same day of my receipt of Credit Card, I received call from ICICI Lombard asking me about Health Policy. I informed them to issue me 1 Health Policy. But within 1 week of this call 3 Policies were issued and the amounts of the Premiums were debited to my Credit Card. Out of these 3 Policies, 2 Policies were not in my name but some unknown names.

I called ICICI Lombard and they suggested that, I should return the Policies with Cancellation letter to them. But I only received the Policy which was in my name. Still I returned that Policy with cancellation letter to them. They did not cancel the same Policy which was in my name, but cancelled the 1 of the 2 Policies which were not in my name. They kept debiting my Credit Card for the Policy in my name and 1 other policy which was issued in some unknown name.

To solve the issue, I visited ICICI Credit Card Branch in Andheri, but all in vain. Later, I spoke to ICICI Lombard representative who promised that, he will cancel all the policies issued through my Credit Card (copies of which I had never received) and settle the things with ICICI Credit Card. But as the result, ICICI officials issued me another Policy which I had cancelled earlier. I was surprised to receive policies with a request to renew the same.

Now ICICI Bank seized my Savings Account with them and withdrawn Rs. 5, 400/- balance in my account.

Company: ICICI BANK CREDIT CARD AND ICICI LOMBARD GENERAL INSURANCE CO. LTD
Country: India

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