ICICI Bank Credit Card
ICICI bank cheated me on reward points

Hi,

I am using ICICI bank credit card for past 3 years. I have accumulated 1866 reward points. So I decided to buy fuel using HP petro card using the reward points. Accordingly in November I made a request to redeem reqward points by HP petro vouchers worth Rs. 750.They redeemed my reward points. But when I filled up fuel from HP petrol pump worth Rs. 1000 using ICICI bank credit card, they didnot deduct Rs. 750 from the petrol bill. When I enquired after getting credit card statement, they informed me that the card is swapped via non ICICI bank swapping machine and thats why they didnt deduct Rs.750.But they didnot inform me this before buying the pertol. They only told me that I have to fill up from HP petrol pump using ICICI credit card. Meanwhile they reward points have expired

They concealed information and I have suffred financial loss of Rs. 750.

Company: ICICI Bank Credit Card
Country: India

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