ICICI Bank Credit Card
Misbehave of collection agency

I’d like to introduce you myself as Bhanu Pratap Singh, resident of House#3089, Sector-23, Gurgaon-Haryana.

This is regarding my two cards with ICICI BANK Ltd. As below:

1. Gold Credit Card – 4477 4743 6142 0006

2. Loan Card – 9401 2701 7709 5002

The above said cards are overdue for payments due to irregular payments. However, I am in touch with the ICICI Bank certified agencies for settlement of the above cards.

Unfortunately, I am not being treated well and decently by the agency presently handling my case. There are 2 persons visiting my house many times a day and behaving indecently with my family. They are namely Pawan and Rohit Yadav. Nor they are cooperating with me so that I can settle the dues. Below are point wise mentioned several problems I am facing with them:

1. Indecent behavior

2. Visiting my residence without any prior intimation

3. Visiting my residence at odd hours (late night)

4. Forcing me to make payments at the instance as and when they visit suddenly

5. Threatening me and my family

6. Calling me at my phones many times a day and even at odd hours

7. Discussing with me for commission

8. Forcing me to make immediate payments in full

I’d want to explain you regarding the 8th point. I am requesting them to help me settle the dues providing me 5-6 equal Installments. But they are coming up with no solution and asking me to pay full amount in 1 shot, which is not feasible to me as my income resources are limited.

I’d want to request you to kindly handover my case to some of your agency whose people are decent, educated, and cooperative enough to deal with.

I hope someone from your side would take a positive initiative ASAP. Else, I’ll get bound to contact the consumer court and other consumer help lines to get the matter settled.

Thank you very much for your cooperation in advance.

Best Regards,

Bhanu Pratap Singh

Company: ICICI Bank Credit Card
Country: India

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