ICICI Bank Credit Card
Reward Points

I was shocked to understand that ICICI credit card division transfered all the points accrued to imint... without any intimation to me! Its very surprising that a leading bank which claims to be customer-oriented works in a such pathetic way. I thought it is alright with some programme or other as long as the points are accrued. But, many points doesnt get credited on imint account. Every time I travel by Air India, I ensure that the card number is entered in Air India system. But, the points are not credited. Imint have a variety of excuses to give. As there is no response, I have reduced my card spend on ICICI to minimum and switched to other bank.

Company: ICICI Bank Credit Card
Country: India

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