ICICI Bank Credit Card
Eg credit card billing

I am icici bank customer for the last one decade.in the year 08 jan i recived a bill of rs.25k. I was shocked to have found that icici lombard had debitted me rs.20k fo the insurance which i had cancelled and they charged me with 13k as charges. I did not get my statement for that month.then onwards I have been regularly sending mail and visted the office at JB Nagar. But nothing fruitful had happened. Then they sent their customer card executive to my house who was also convinced about my problem and assured to resolve the same. Next time they called my neighbour to inform that I have not made the payment deliberatly whihc caused great mental turmoil to my wife who had just returned from hospital from ICCU.I recived a notice in the month of July and conveyed my readiness to pay unless the issue of late fee is resolved thereby I paid a cheque of rs.25K.But to my surprise the I still get SMS for the closed account. Second thing my card amount fm o/s of 1.57 lacs shot to 2.27 lacs. I have already sent mail to this effect and it seems ICICI is more interested in sending the SMS and not interested in resolving the issue. Can any one guide me in this regard.

Company: ICICI Bank Credit Card
Country: India

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