ICICI Bank/Credit Card
Unauthorized transaction on my SB account

Hello sir,

I was using ICICI Credict card more than a year ago. Fraud happend on my credit card and i gave a compliant with the Bank and bank blocked the card. The bank resolved the issue and intimated me saying that the card is permanently blocked. I had requested bank executive (call center) to close my card and has been honored as the card is permanently blocked. There was Rs 125/- blance to be paid and requested them to adjust the same with my bonus points (about Rs 1100 worth bonus points were there) The bank also sent me a letter saying that they are losing me as I am esteemed customer. Two months later the bank allowed a transaction on blocked & closed card which is fraud transaction. I have intimated the bank as they sent an SMS to my mobile phone and made it very clear saying that card does not belong to me and requested them to take care of it. I have sent many mails to take care of that as well. They started harrasing me on every month to pay the bill. I used to show my unhappiness but they were harrasing me regularly. On 27th Aug 09, the bank deducted huge money (Rs 13, 046/-) from my Savings Bank account. I called help desk to reverse the same. They replied saying that they cannot do anything and asked me to shut my mouth and keep quiet.

The Bank deliberately made a mistake in allowing a transaction on blocked card. They collected huge money from my saving bank account and threatning me to keep quiet. The bank has not taken my authorization to collect this money as well. This really goondaism that the bank is showing and collecting my hard earned money. I am really helpless, depressed and crying as i do not know what to do.

I request your help in getting back my HARD earned money and ensure that the bank does not cheat poor public like.

Thanking you sir.

Ramanaiah Bandili

ICICI Bank A/C: 004001000196

Company: ICICI Bank/Credit Card
Country: India

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