ICICI bank / credit card
Outstanding dispute

Credit card # 4477469861409012.

I would like to record my utmost dissatifaction from such an esteemed and reputed bank of yours in terms of giving poor customer experience. I am using the ICICI credit card and holding an ICICI savings bank account from a very long time and am a very loyal customer of yours but I am very sorry to say that ICICI is loosing its customer base by giving poor customer expereience as they did in my case. My given ICICI Credit card statement is showing a tranaction of INR 1550 dated 30th Jan which I did not committ at all and despite of my repeated follow ups through phone banking / grievance form nothing has done so far and now day by day your bank is accumulating the interest and have reached to a figure of Rs 4286.73, which is totally uncalled for. I am very dissatified with this kind of stubborn attitude of ICICI bank and have reached to a stage of surrendering this card and closing the account with your bank. Through this e-mail grievence form I want that ICICI should immediately clear these dues on my card else I am going to close my years long relationship with ICICI bank just for a very small amount but which is totally unjustified. Through this forum, I expect that some senior person of credit card dept should see to this complaint and provide a solution to me at the earliest. I am not making any transaction through this card for so many months just because of this dispute. Looking forward to a resolution to this complaint of mine at the ealiest. PLEASE FORWARD THIS COMPLAINT TO MS.CHANDA KOCHHAR, CEO ICICI BANK.Thanks.

Company: ICICI bank / credit card
Country: India

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