ICICI Bank Credit Card
Fruad and Cheating By Agency/ICICI Credit Card
- 09-11-2009
- 56
Harassment by the bank and foul charges/ Fraud and cheating:
ICICI BANK Credit Card No. 4477 4645 0133 6006
was using since during the month of July my out standing Rs. 54847.53 charges me Rs. 674, I request for reversal charges to customer service executive they replied me u get reversal in next month, on the receipt of statement I come to know charges not reversal, before this is iam payment regularly amount timely as a loyal customer, after that started charges & interest regularly, I recd numbers of calls for payment I requested please reversal charges, than ready to pay.
I want to settle the amount and want a reversal on the unnecessary charges and interest levied on me. On contrary to that I receive stupid calls and I am getting harassed by the agencies hired by the bank. This kind of verbal harassment is really giving me sleepless nights. as I am a normal payer and not a defaulter, . Here I am ready to settle the amount and the bank is not bothered, and just interested to put me in a debt trap and on the contrary put me on the verbal harassment by this goons hired by the bank.
After while during January ‘ 09 from hired agency Mr. Hardik come with me for payment & discuss with Mr. Pranav Chavda (9725010143) agency for settlement on my card, now u pay at least RS.6420.00 same we will deducted from settlement. I requested to Mr. Pranav Chtreavda I ready to settlement on Rs. 54847.53 & pay Rupees up to Rs. 30000/- to Rs. 3- . after while two months I requested for settlement letter they replied me u have one small loan amount is running for closing it will take few more time & again Mr. Hardik come for collect min amount, replied u get settlement letter with in 15days now pay Rs. 6500.00, same will deducted from settlement amount. simultaneously I maintain Bank Balance (in your Bank A/c 018901507115) for clear the payment against settlement, after that many call to Mr. Pranav Chavda replied i revert u soon with settlement letter. They (hired) agency collected Rs.12920.00 against settlement.
What they want is that I pay a min amount and be in their debt trap forever and they keep on enjoying interest from me. I have been a great customer for the bank by giving huge interest in personal loan and credit cards but now I will not entertain any of this. I am canceling my cards and warning the bank not to bother me with unnecessary calls or else I will take legal action.
I was using the card for more than 5 years. As on date still receiving sms & credit card statement from bank after said harassement & cheating with me by agencies, what ever amount carry day by day all the related to cumulative interest & charges by the Bank. Due to this harassement & follow up by agencies people & drama in my office I lost my job also.
Force full deduction from saving account
Suddenly they have withdraw Rs 23214.79 from my account on 19.05.2009 may without my consent it is very surprising from bank of this repute and how can they link my account to my credit card account without my consent even after i was agreed for settlement for the amount they have settled, But needless to say they are still continuing to harass me and telling me to do the min amount payment. Around 3-4 different pal from different agencies call me. I clearly replied who give u permission to deducted.
By this way Bank & hired agency collect from me Rs. 36134.79 (12920 23214.79) against settlement till date not recd any settlement letter & countinue receiving statement & SMS about the outstanding on card.
I therefore, request to please intervene and wipe off the fictitious dues raised on me without my consent/authorization and stop the mental agony being given to me, as otherwise I shall have no way except to raise issue before competent court of law/consumer forum, for which ICICI bank Credit Card division
Bhagwanlal Patida
Company: ICICI Bank Credit Card
Country: India