ICICI Bank Credit Card
In correct Outstanding Due / Statement

I have taken ICICI Titanium Credit Card in the Month of March'09. After activation of my card, i had received a call from credit card team for ICICI bank lombard Health Insurance. I straight way rejected their proposal & clearly informed that i do not want to take any health insurance policy. Again they called up & asked for taking health insurance & also informed that if you do not want to take insurance then its ok but first you have to agree to take insurance of ICICI Lombard then you have to cancel it. They were not going to charge anything for cancelling the policy but you have to through this procedure to convert primary card holder to permant card holder and explain some funda.

Once i agreed, i had received a call from ICICI Lombard to take health insurance. I agreed to take the same. And then immediate, i had received the call from Credit card custormer care & as discussed with them, i have asked to cancel my health insurance. The whole process has done over phone within 15 minutes of span. After that Credit card custormer care informed that the EMI of helath insurance would be appear on your statement for 3 months & you do not have to pay any EMI. After 3 months this EMI would not shown & your account would be cleared...

But as on date after 7 months, still EMI is appearing on my out standing statement & since i am not clearing the payment as asked by custormer care so its interest, late payment charges etc.. been added to my out standing due... Today the outstanding total amount is Rs 4827 which is incresing day by day..

I have registered the complaint on ICICI web site but i am not getting any proper answer..

Pl take up the matter with ICICI Credit Card division.

For any further details, pl contact 9824421612.

Thanks & regards,

Vibhav Dekhtawala.

Company: ICICI Bank Credit Card
Country: India

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