ICICI Bank Credit Card
Payment missing

This is my brother's credit card and since my brother had to move to the US urgently he could not take care of the payment on time. So ICICI called me and asked me for the payment amount of Rsw.6509 which they said was the total outstanding balance. So I said that I will drop a check to which they said that if I did so then there will be a late fee so they will send someone to my place to collect the check. Since nobody is at home on weekdays I checked that if the guy came on a saturday would it still be Rs.6509 and they said yes. So the guy did not come on saturday which was told by ICICI and instead came on Sunday. Si I gave him the check and saw his register where against my brother's name there was an amount of Rs.6509 which he confirmed was the total outstanding balance. So this was all on the 4th oct 09. I get a call again on the 9th of october saying the balance is rs.7322 and that they did not have any details of the check that was collected from me. I was furious and spoke to a senior officer who said that he will take care of this entire thing and would make sure that I dont get a call back on this one but again today I got a call from them where the guy again asks for the same thing ignorant of the entire discussion that I had with Denzil the senior officer on the 4th.

Company: ICICI Bank Credit Card
Country: India

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