ICICI bank - Credit card
Rs 10000.00 has debited without my authority/consent with force

An email sent to Biju. P.E, DSMG-KAM, Bangalore, mob# 9886211444

Dear Biju/Joy,

I received a sms just now that Rs 9586.56 has been debited from my account XXXXXX507210 without my consent/admittance. Can you please help me to understand the cause?

Again and again, I have been saying that I am not the culprit and also you cannot find any reasons to be making me Bank's Defaulter. I did same whatever I was convinced by Sanjay at the time of converting my transaction Rs 47667.00 into 9 EMIs. He told clearly that there will be grace period for all your EMIs for 6 to 7 days, therefore, he insisted to drop the cheque before 6th/7th day of every month.

Even though, I tried many times to remove the disputes, and honestly & sincerely keep calling call center executives, joy, Biju and writing mails to you both.

A day before yesterday, I received again two couriers which instructs me to pay the debited amount/ or talk to Arunima Verma on 022-40093883/3635. I tried more than 25 times, but failed everytime. Lastly I called you (Biju) and discussed accordingly. Yesterday I received a call from Jamal (40781710-Mumbai) and he tried to convince me to pay Rs. 4300/-. I said I shall be ok with 1500/- to -. In the meantime. it gets debited the above amount from my above a/c.

Request you all to provide me the solution for which I am not the culprit/Defaulter.

Company: ICICI bank - Credit card
Country: India

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