ICICI Bank Credit Card
Not changing my address

I recently moved out of the country and still wanted to use the credit card which ICICI gave me. It was an international card. I wanted the communication address to be changed in order to receive them at my home and not where I was living before I flew out.

ICICI bank refused to change my address indicating the area is not serviceable. I told them that I get all my communications from all other cards at this address. If ICICI bank is not able to service, it should be done to keep a customer's interest. However, they refused to buldge and I was forced to cancel my card.

I had been a HNI for the bank and this is my state. I would urge this complain to be taken up and the credit card department of the bank be forced to provide a resolution.

Thanks

Company: ICICI Bank Credit Card
Country: India

  <     >