ICICI bank / credit card
Illegal charged on my card

In nov Stat i got stating on 16/10 i had done a Trans of Rs. 1000 i.e malad that too from my Addon card which i or in my family had never done i had complained regarding the same and also send an dispute letter on 29/11/07 as they told me to send this was told by executive Karishma and she also told me not to make any payment till it is solved complaint no SR46061621 after that i did not received any responce and again spoke to the Executive and had sent again the dispute letter on 8/1/08 still after that i did not got any respaonce i called them several time i also spoke to Service manager Nitin Pamlikar on 24/02/08 he told me he would take this in priority and would give me call after two days but i didnot then on 2/3/08 i again called up to the custommer service and spoke with Willsom now they are telling me that we have sent me the charge slip which i have not yet received and u need to pay the Amt as well as interest charged on that amount now i just want to know that if that trans is not done by me why the hell should i pay that amount and also the interest charged it is the bank mistake... this is not the first time iam using this card from 03/05 i had experienced several illegal charges which i need to fight or crack my brain waste my time and reverse the amount i my whole history i have never made any late payment this is just adding an bad ctredit on my name...

Company: ICICI bank / credit card
Country: India

  <     >