ICICI Bank Credit Card
Fradulant transaction and wrong debits

Dear Sir,

My credit card number 4477 4670 XXXX 3002 was used online for a fradulent transaction which was billed to me in spetember 2007 statement with a transaction date of march. first of all i dont understand how any bank waits 7 months to lodge a charge, and if you say you recieved the charge in september then why in october you levy interest for 8 months!! either the charge was wrong or you are trying to get money for a fradulent transaction. This has been repeatedly brought to the notice of the ICICI bank, J.B Nagar, andheri branch by me personally visiting them and submitting umpteen letters since a year now. Neither the letters are accepted not acknowledged, only photo copies are taken saying that they do not have the authority to acknowledge.

Also my name has been put in CBIl. Lately on repeated visits the details of the transaction were given to me and they admitted that it was an online fraud but they cant do anything as too much time has passed. I had showed them the correspondance that i had immediately pointed out in writing and also repeatedly, they say they are unable to help.

I had also been filing online complaints since jan 08 but still to no avail and all i get a reply saying that the problem will be taken care of in 48 hours. I guess 48 hours expend to more than a year.

Regards

Manpreet Singh

Company: ICICI Bank Credit Card
Country: India

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