ICICI Bank Credit Cards
Wrong statements by all ICICI customer care, Collection dept

I am one od the defaulter of ICICI bank and i have been send a letter for the same and my savings accounts (2) has been blocked for the same. Then i have been told not to pay some of the ammount (i.e., 10% of the ammount), then when i paid the same, i have called the colletion dept manager (who has told this thing 10% deduction) he says that i have never said that and in turn you have told me before paying the ammount. Then i have called up customer care and they always log a service request for everything and nothing works. A complaint and a service request has been logged for the same and no progress and not even the user has been noticed about the progress.

Then when i try to call the CollectionDept manager - he always avoid and he will be laughing over phone and i hear the voice of him chit chatting in his mother toungue and i have been told that he is in a very important conference. Then after making the remaining payment when i call him, he says to contact Customer care. when i call Customer care again as usual, they give me another service request number that my account will be linked in 2 working days (i.e., when ever ICICI bank employees work that is no day) again when i call after 2 working days, now i am getting anothere service request for the same and i have been told that there is no service requests on my name.

This is what is ICICI bank! so please dont keep faith and huge money with ICICI bank, the service and the employees are very pathetic (pathetic is the word which is very less for their service)

Please if some one can help me in this regards, since my savings account has been blocked i am not able to do any transactions and money

Company: ICICI Bank Credit Cards
Country: India

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