ICICI Bank Credit Cards
Wrong billing and ignoring the complaint made to the customer care phone no
- 03-02-2008
- 338
On my mobile i got sms from icici bank ICVBP ABOUT succesfully proccessed a bill of Rs 100 for TOUCHTEL DELHI MUMBAI IND .[Inv. No.0000000066 ].The previous day, already a bill of Rs 814 was paid to the company. I was surprised by the message and inquired from AIRTEL C.C. I was told by the company that no bill oher than Rs814 was grnerated by the company. I conveyed the same information to icici bank credit cards and lodged a complaint on 21 / 02 /08 but of no use. Current statement is reflecting Rs 100 bill as it was before lodging the complaint. No body cares for the customer.
I did not receive Rs 5630/- as B . T . It was also informed by me to to icici bank but of no use, who cares? The same is reflected in my current statement.
Company: ICICI Bank Credit Cards
Country: India