ICICI Bank Credit Card Visa Gold
Overbilling and denial of credit period

I am very punctual in payments and at no point of time I was a defaulter. Surprisingly, for the past one year, I have been experiencing overbilling and denial of credit period all the time. Everytime the bill contains the Service Chages, interest and late payment levies and fees etc. on some reason or the other. The Bank fails to forward the bills in time and demands for interest, service charges etc.even on making prompt payments. Despite lodging number of complaints on the Customer Service Cell on phone from time to time, the concerned officials are turning deaf ears. I would appreciate, if you kindly deliver me with a justice in the matter and penalise the delinquent officials for the same. Thanking you, Praful M. Lale.

Company: ICICI Bank Credit Card Visa Gold
Country: India

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