ICICI bank, Credit Crad
Disputed transaction again back to my current Bill

My Credit card no is 44 77 4699 0881 3002 is been stolen some one. I have Lunch the Service request no SR57955860 and police Fir no 116886 .

Culprit has doen soem transaction, evenif caught by ICICI bank still Bank looking for payment from me.

As a benefited customer I have constantly followed up to the ICICI bank Customer care regarding my case. Then It has transfer to the Bangalore FCU.I have given detail about the Culprit. Even Culprit has committed to pay by cash.then Mr. Murugan from FCU bangalore agreed and informed Video con tower ICICI Delhi to collect payment from the culprit.

All these things happen transparently. No ICICI has to be responsible to nab the culprit and collect money. I want a strict action on your side to the your channel. Why money was not collected from the culprit? Why no police action taken from ICICI although I have send all document and FIR copy.

To day after one month I am getting a bill with all transactions (Disputed also). I am not going to pay the money as I have not transacted.

Kindly look in to the matter seriously as I have approached everyone, but no result.

Here culprit is caught he is admitted and willing to pay to ICECAP.Where is the problem that your guys are not collecting from him. There is some problem in your system which is not functioning properly.

As you are the highest authority to listen our complain. I request you to kindly take action.

I Think this simple case shows the value of the organization how they take care of customer. I am looking for a reply from ICICI bank regarding this investigation.

Culprit is- sachin singhal.

C-25 Sarojini nagar

Phone no-919971276262

0112-6874414

FCU inchage is: Mr. Murugan, Bangalore

Thanks and regards,

Rajendra Dishri

Company: ICICI bank, Credit Crad
Country: India

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