Icici bank current account
False charges on my acccount increasing
- 09-11-2009
- 49
Dear sir,
the icicibank is not closing my accounts and charging false charges and the complaints is ingnored, .which i am pasting below.
DEar sirs,
i have already submitted the application for closure long back duly stamed on my co.'s letter head.
Unfortunately your bm has not responded to my letters sent to him via reg. courier, as i am right as its their mistakes and they have deducted unnecessary charges and so pls forget about the debit amt. also pls rev erse the unfair charges or as i told you earlier, i will be forced to take legal action, but i am not interested in wasting my and ur;s time for such samll amts. but it is bcoz for your staff's problems that i have to open up new accounts in other banks, even though i have them with your bank.
so pls do the need ful
regards
rutvij divyapal
& On Tue, 12/2/08, Corporate Care wrote:
From: Corporate Care
Subject: RE:'ICICICARE=031-888-352' level2complaint/ Current Account
To: "rutvijdivyapal@yahoo.com"
Date: Tuesday, December 2, 7:40 PM
Dear Sir/Madam,
For account closure, please submit the attached closure letter (Annexure-1) on the company letter head at your account opening branch along with your debit card and unused cheque books.
Your account will be closed within 3 working days time from the date of request. You will receive the Demand Draft for balance amount within 7 working days at your registered communication address.
Please ensure to collect an acknowledged xerox copy of your account closure request from the Branch.
We would like to inform you that the account number 045705000405 is in debit balance amounting Rs. 633.48and you would require to pay the ame along with account closure charges Rs.200.00pus service tax.
Further, clarification you may contact the ICICI Bank Branch Manager Mr. Tejas Kiritkumar contact number 09825096916 to assist you at the earliest.
Sincerely,
Nitesh Kotian-Corp Bnk-Mum
Corporate Care Officer
ICICI Bank Limited
"ICICI Bank has launched 'Read to Lead' - an initiative to educate 1, 00, 000 children. To know more about this initiative, please visit www.icicibank.com"
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
&--Original Message&--
From: rutvij divyapal (rutvijdivyapal@yahoo.com)
Date: Thursday, November 27 12:29 PM
To: Corporate Care (corporatecare@icicibank.com)
Subject: RE: level2complaint/ Current Account
Dear Sirs,
Enough is enough. i dont have time to waste for all your different depts. Once i ve given in writing to the BM of my branch, what the hell you expect from me again.
I m really angry on the poor quality of your servcies and false commitments,
i want quick resolution for the problem, or my last resort will be law and order,
sincere thanks
Rutvij divyapal
& On Tue, 11/25/08, Corporate Care wrote:
From: Corporate Care
Subject: RE:'ICICICARE=031-888-352' level2complaint/ Current Account
To: "rutvijdivyapal@yahoo.com"
Date: Tuesday, November 25, 4:57 PM
Dear Sir/Madam,
For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com
We request you to kindly clarify your query in details to enable us to assist you at the earliest.
Sincerely,
Nitesh Kotian
Corporate Care Officer
ICICI Bank Limited
"ICICI Bank has launched 'Read to Lead' - an initiative to educate 1, 00, 000 children. To know more about this initiative, please visit www.icicibank.com"
Inform us on change of your contact details
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
&--Original Message&--
From: customercomplaints@icicibank.com (customercomplaints@icicibank.com)
Date: Tuesday, November 25 03:03 PM
To: customer.care@icicibank.com (customer.care@icicibank.com)
Subject: level2complaint/ Current Account
Name: Rutvij Divyapal
Product: Current Account
Account No: 045705000405
Application No:
E-mail address: rutvijdivyapal@yahoo.com
Mobile no: 9825506747
Telephone no: 91-079-274314545
Service Request (SR) No:1254632189
Details of complaint: even though i ve written to the manager, thaltej branch, . in writing, no response from the bank, do something
Company: Icici bank current account
Country: India