ICICI Bank Limited
Unfair Trade Practice and Wrong Committments

Dear Concerned,

This issue remains still unattended... Would appreciate a quick resolution from your side.

Regds

Sanjeev Kumar

& On Fri, 4/24/09, sanjeev sharma wrote:

From: sanjeev sharma

Subject: Unfair Trade Practise & Wrong Committment

To: customer.care@icicibank.com

Date: Friday, April 24, 10:16 PM

Dear Concerned,

Pls note that my home loan account (LBDEL00001364287) was closed from the proceeds of new loan account LBDEL000001747267 but to my surprise the loan amount has been increased by 6994/-, which I is grossly wrong on your part.

Please clarify why this difference is there, I feel same amount which was pre-paid 730586/- should have been capitalized in the new loan account instead of 737580/-.

Also, my current rate of interest is still high @ 11.5% and as per RBI guidelines I am not getting the benefit of priority sector lending. You are publicly offering ROI of 9.75% to new customers, for loans less than 30 lakhs. I was assured during my visit to your retail asset centre, Jhandewalan, New Delhi on March 17 that by paying charges of 0.5% of principle outstanding, I can get the benefit of 9.75% ineteret rates applicable for new customers, but when I went there after doing the required formalities in the month of April, I was told that there is no such offer on your home loan account. It was a very bad experience.

I feel that this practice is not at all fair to the existing customers who have availed home loan at floating rate of interest.

I want a urgent redressal of my concerns on urgent basis.

Rgds

Sanjeev Kumar

Mobile 9811064649

Company: ICICI Bank Limited
Country: India

  <     >