ICICI Bank Limited
Harassment from Recovery Agents

I am holding a Credit Card of ICICI Bank from last 2 years. I have being trying to pay the charges every month but many times due to unfavorable monetary condition I was not able to pay the amount or did a partial payment for the outstanding. Now my monetary condition has gone worst & wanted to get the payment settled for which I had requested to the bank officials many time but there was no positive reply from their side. It was twice that I was being told by the collection department of the ICICI Bank that if I pay a certain amount of money against my outstanding for that particular month, they will get the settlement letter arranged for me & which will be received by me in next few working days.

So on believing on this statement of the ICICI Bank personal I made the payment but after 2 months I came to know that there is no application that is being given for any settlement for my Credit Card & I am still at the same place where I was. I stopped making the payment & from them I was continuously got harassed by the recovery agencies & many time even they threatened me on phone. I do have few of the conversation recorded & can provide to if needed.

I have never denied paying money to bank but again not in this condition.

i will like to know how to come out of this mess...

Company: ICICI Bank Limited
Country: India

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