ICICI Bank Limited / Credit Card
Mischief by wrong information & amount debited

I am a ICICI Bank Credit Card Holder and my credit card no. is 4477 4682 9586 3000. In the month of December I have been received this card with a increased credit limit with my old credit card. After a few days I received a phone call from personals of Credit Card Dept. of the said bank offering a free Health Insurance Policy from ICICI Lombard (not free from Lombard but it will be paid by ICICI bank through Credit Card). I had rejected the same offer as I am alredy insured with the same Co. But they had regularly presurrised me and forced to give an acceptance over phone.

Finaly a Policy was awarded to me. In the next month an amount of Rs. 1430.00 on 20-04 and Rs. 56.00 on 21.03.2007 debited to my ICICI saving bank account through direct debit from Credit card dept. I had immediatly contacted with the concerned dept and finally they accept that there was no free policy as such. And I had surrendered the same policy with ICICI Lomabrd.

After surrender an amount was credited to my credit card account and against this credit balance they were adjusting a monthly EMI against the same policy.

Many time I had sent them the emails but not getting satisfactory reply. Nor the credit for amount which is taken from my Saving Bank Account, And now I have received a statment showing a debit balance of Rs. 278.50.

Please help me in this regard.

Best Regards,

Vijay Sharma

Company: ICICI Bank Limited / Credit Card
Country: India

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