ICICI Bank Ltd
Personal Loan wrong charges deducted

I am holder of ICICI acc no 005801535167, A personal loan is going on in my account Loan acc no LPCHD11340878.ECS date is 6th of every month. in the month of june ECS was rejected and the bouncing charge of 276 is charged on 8th june and 55rs on 6-june as per the bank these are bouncing charges.on 9th june bank again deducted 276 rs for the same ECS. on the helpine i was told that ECS when rejected is never sent agin and the amount is to be submitted in the branch through Cash only, on 11th the installment of 2808 is deducted from my account.

My ECS was rejected earlier also and i have deposited the amount in the branch and they never charged bouncing charges saying that these are waived off but i was told that an amount of 1100 rs is standing in my loan account and i will not be given NOC until i pay these charges.

This is total fraud activity of the bank, miscommunication from the banks side. i want these charges to be waive 276 1100 and explanation from the bank why ECS is again presented when they have policy of not to do so, why should i file a compliant in Consumer forum

Anirudh Kala

Company: ICICI Bank Ltd
Country: India

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