ICICI Bank Ltd
Phishing of Bank account in ICICI Bank through internet

I have a Saving Bank Account No.031401526038 in ICICI Bank, Sushant Lok Branch at Gurgaon. My S.B Account was phished on 10.08.2009 and transferred money through internet banking an amount of Rs.1.0 lakh in two transactions of 50, 000 each. Transactions reference Nos. BIL000115136024R and BIL000115136360R.

I was failed to access to my account through internet on 10.08.2009 around at 7.00 PM. Immediately, I have contacted 24 hours Customer services Cell of ICICI Bank. I found that 1.0 lakh was transferred from my account in two transactions of 50, 000 each and lodged complaint at Service Cell through over phone.

As advised by the Customer services Cell, I went to ICICI Bank to freeze my account on 10.08.2009 at 7.45 PM, so that no further illegal transactions take place. I have also given a written complaint to Branch Manager, ICICI Bank, Sushant Lok Branch on the same day and time regardingthe phishing of the bank account and requested for revert the amount.

The Branch Manager, Sushant Lok Branch, Gurgaon has told that the case has been informed to ICICI Bank Corporate Office, Bombay and it is under investigation.

In this regard, I would like to bring to your kind notice that I have received three emails dated 29th July, 30th July & 6th August from acc.manager@icicibank.com;secureaccountalerts@acicionline.com and advised me to update online account for an enhancing the account security.

In view of the above facts, I request you to kindly arrange to revert the amount of Rs.1.0 lakh to my account at the earliest.

Thanking you,

Yours sincerely,

Challa Venkata Rao

Mobile No.9999883619

Company: ICICI Bank Ltd
Country: India

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