ICICI Bank Ltd
CREDIT CARD

I was earlier using an ICICI Credit Card. Once I knew the charges are unfair, I called the customer care in Jan and asked them for a settlement. They heard everything and said that someone will call me regarding this. But I didn't receive any such calls. After continuous reminders through collection executives, I stopped paying the minimum Due in July.

After which, so many people came to my Residence at various timings and I repeated the same story to everyone and I said I have used the card for Rs 18, 731.60 and I have already paid Rs 27, 680.00 (i.e. an excess of Rs 8948.40 as interest), So I will pay another Rs 10, 000 for my mistake of using the card without knowing proper details. for which the execeutive approved after calling the bank and asked me to deposit Rs 7000 in my SB A/c and balance will be recieved after he comes with a settlement letter. That executive, after collection of that payment, did not turn up with the settlement letter nor did he answer my phone calls.

Continuing this, I tried to take back the money I had deposited in the bank, which I was not allowed to, because of the funds blocked by the credit card department.

I have used the Card from 18th Nov to 10th July for Rs 18731.60

I have paid for the Card from 2nd Jan to 28th July Rs 35169.00 (an excess of Rs 16437.40)

Now the ICICI CARD STATEMENT says I am due for Rs 48375.43. Please guide me, what should I do.

Thanking you,

M.J.VIJAY RAJ

91-98401-86433

Company: ICICI Bank Ltd
Country: India

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