ICICI Bank Ltd - Credit Card
Fraud Commitement towards Settlement

Respected Sir,

Let me introduce my self, I Manoj Chandrakant Sawant residing as A-34, Ramchandra HSG., Yashodhan Ngr., Opp Devendra Ind. Estate, Thane (W)-400 606.

I am using ICICI Bank Silver Visa Credit Card-4477 4606 1471 3008 and since last one year I am regularly paying minimum payment. They directly auto debit every month from my ICICI bank salary account-015101512538, Vashi Branch.

Due to my health problem i am not able to pay the due from last few months.

Since I failed to pay the minimum payment I have informed them by mail for full and final settlement. But I have not received any any feedback from them. After few month i have received mail from them stating speak to Mr. Santosh Salokhe on 022-66493418 for full and final settlement. I have spoke to same number with Mr. Harish and inform him all the details he promised me he will sending settlement letter next to my office address with settlement amount Rs.24, 000.00 in three installement which was agreed earlier. But next day no one turn up from there end same i was informed to ICICI customer care by mail immediately.

But no one contact me or i have not received any mail from there end. last month i have received call from there end and one lady spoke to me and he is also ready to send me letter for the same. But i have not received any feedback from them.

Suddenly since 1st September they block my ICICI Bank Salary account with my information. They block my Rs.5, 900.00 which i was not able to use.

I have regularly ready to done for settlement as per terms and condition inspite of that they block my ICICI salary account.

they delayed from there end.

I request you to kindly look in to this matter and help me out for the same and registered my complaint against fraud commitment from ICICI Bank Credit card department.

Expecting a favorable response from your end.

Regards,

Manoj Sawant

9892957300

9323128766

Company: ICICI Bank Ltd - Credit Card
Country: India

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