ICICI BANK NET BANKING
Fund Transfe

I Dushyant Pathak, having Salary Account at Rajkot Main Branch (Gujarat). I am doing all my transactions through Internet and same way I tried to transfer sum of Rs. 10, 000 on 31st October from my A/c (015301522424) to A/c no (624801517122).

But due to typing error it was transferred to A/c no (624201517122) (Typing mistake of only one digit in A/c no). Sir, immediately I came to know about the mistake and instantly I met personally to

MR. MITUL SHAH (Asst. Manager – Rajkot Main Branch) and narrate the whole issue to him.

Mr. Mitul has transfer this issue to Nagpur branch as the A/c in which the fund transferred is opened at Nagpur. So, I contacted SUWARNA MADAM at Nagpur and told her the whole issue through telephone and she assured me for the required steps needs to be taken by her end.

Sir, unfortunately after almost one month SUWRNA MADAM is telling me that the A/c holder in who’s A/c the fund was transferred is not in touch and not responding to the bank regarding this issue.

Sir, my humble request to you is please look in to the issue and help me in getting back my money safely. Sir, I am helping the bank in all aspect and let me assure you for the same in future also.

Anticipating your positive and favorable reply.

Company: ICICI BANK NET BANKING
Country: India

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