ICICI Bank Pvt Ltd
Wrongly debited from my account

This is to bring to your kind notice i am having a saving a/c no 019101516322 at ICICI bank, Saharanpur. I used the debit card of ICICI Bank in the ATM of IDBI Bank to withdraw money of Rs 1000/- on dated 06.07.2009 but could not withdraw due to some error code no 072 and my transaction declined, unable to process. but next day (Dated 07.07.2009) i found from my mini statement Rs 1000/ has been debited to my a/c no 019101516322. As i have given a complaint on dated 07.07.2009 to ICICI Customer care (Complaint No.111500774), but no action has been taken by IDBI (As per Customer Care ICICI) till 24.07.2009 and again given the complaint No. SR113500398. On dated 24.07.2009 they have credited Rs. 1000/- against my complaint and againg on dated 27.07.2009 debited Rs. 1000/- from my account and giving the reason benhind "transaction id was wrong in previous Service Request No.". Again dated 30.07.2009 they has given me SR no and communicated to wait for 8 days. Till the date amount is not credited in my account. Pls look into this matter seriously and reply me.

DETAIL are:

06/07, VAT/CASH WDL/05-07-09/22:45:00/0

TRANSACTION DECLINED

RESPONSE CODE 072

UNABLE TO PROCESS

Company: ICICI Bank Pvt Ltd
Country: India

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